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Available positions as of June 16, 2017

 
  

Content Marketing Lead

The role of the Content Marketing Lead revolves around oversight of the activities of the content department, topic generation, as well as working with closely with the content team in the creation of excellent day to day experiences for the consumers and other audiences through the content. He/She is very much in tune with technology, technological advancements, and current affairs and ensures that the whole content department is up to date for production of relevant and relatable content.

 

Responsibilities

  • Accountable for all content marketing initiatives to drive traffic, engagement, leads, that deliver sales and customer retention
  • Collaborates across functions and silos to deliver an effective content marketing strategy and editorial plan to meet the business objectives at the lowest possible cost
  • This role requires a brand publisher mindset: To create the content our audience is looking for and to optimize the path to conversion
  • Editorial requirements include basic SEO understanding, content categorization and structure, content development, distribution and measurement. Development of editorial governance so content is consistent with our brand voice, style and tone
  • Management and development of editorial calendar and organization workflows
  • Channel management of digital content hubs and all supporting social channels including email / newsletter distribution. The Content Marketing Lead must understand the basic best practices of the main social media channelswhich content and approaches work on each and why
  • Coordination with all content resources including volunteers, designers, writers, and other agency personnel
  • Integration of content programs with brand campaigns to drive brand to demand
 

Requirements

  • Bachelor’s degree in Marketing, Communications, Journalism, Business Administration, English, Public Relations, International Relations, Information Technology, Law, Psychology, or any other related field. A working experience of the equivalent is also acceptable.
  • A suitable candidate will have had experience of over 3 years working in a high ranking position in the field of communications, preferably as a Senior Content Editor or Senior Content Marketer in a highly competitive environment.
  • Exceptional communication skills, both in written and verbal form. 
  • Strong leadership skills if he/she is to lead the content team to successful completion of its objectives. 
  • Demonstrate a keen interest and competency in technology, technological appliances, and relevant software.
  • Highly knowledgeable on the best social media practices 
  • Strong analytical skills, showing deep interest in research and analysis of business related content. 
  • Must possess excellent skills in MS Word and PowerPoint (or its OS/Mac equivalent) and on Google Drive. He/she will also need to be proficient in certain applications, which will aid in the creation of high-quality and engaging content, for example, InDesign, Adobe Creative Suite, Premiere/Final Cut, and Photoshop.
  • Exceptional collaboration skills, having time consciousness and being able to finalize projects within given time-frames, exceptional organization and multitasking skills, having an ability to prioritize tasks, being commercially driven with a desire to increase the consumer base through great content output.
  • Highly relatable individual with the ability to engage easily with people and build strong and long lasting relationships especially with key individuals such as media personnel, senior executives and stakeholders, research partners, and the consumers.

   

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Graphic Designer

We are looking for a creative Graphic Designer with up-to-date knowledge to interpret our organization’s needs and to design solutions with high visual impact. The Graphic Designer will work on a variety of products, including websites, books, magazines, product packaging, websites, exhibitions, corporate identity, etc.

 

Responsibilities

  • Cultivate a solid body of work
  • Take the design “brief” to record requirements and organization’s needs
  • Schedule project implementation and define budget constraints
  • Work with a wide range of media and use graphic design software
  • Think creatively and develop new design concepts, graphics and layouts
  • Prepare rough drafts and present your ideas
  • Amend final designs for comments and gain full approval
  • Work as part of the Content team with editors and writers, photographers, videographers, volunteers, social media specialists, etc.
 

Requirements

  • Demonstrable graphic design skills with a strong portfolio
  • Possession of creative flair, versatility, conceptual/visual ability and originality
  • Ability to interact, communicate and present ideas
  • Up to date with industry leading software and technologies (InDesign, Illustrator, After Effects, Premiere, Photoshop, etc.)
  • Highly proficient in all design aspects
  • Excellent attention to detail
  • Excellent organizational and time-management skills
  • Professionalism regarding time, costs, and deadlines
  • Degree in Fine Arts, Advertising, Multimedia Arts or relevant field
  • Fresh graduates with outstanding sample works may apply

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Content Associate

We are looking for a qualified Content Associate to join our team. You will be responsible for creating, improving, organizing, and maintaining content to achieve our business goals. Your duties will also include sharing content to raise brand awareness and monitoring web traffic and metrics to identify best practices. 

Our ideal candidate is an experienced professional with demonstrable creative writing skills. As a Content Associate, you should perform well under deadlines and be detail-oriented. If you are also an expert in content optimization and brand consistency, we would like to meet you. 

Ultimately, you should be able to oversee all marketing content initiatives to ensure customer engagement, brand consistency and a positive customer experience.

 

Responsibilities 

  • Develop content strategy aligned with short-term and long-term marketing targets
  • Collaborate with marketing and design teams to plan and develop site content, style and layout
  • Create and publish engaging content
  • Edit, proofread and improve writer's posts
  • Liaise with volunteers and other content writers to ensure brand consistency
  • Optimize content according to SEO
  • Use content management systems to analyze website traffic and users engagement metrics
  • Collaborate with the Social Media Manager in the management of content distribution to online channels and social media platforms to increase web traffic
  • Develop an editorial calendar and ensure content team is on board
  • Ensure compliance with law (e.g. copyright and data protection)
  • Stay up-to-date with developments and generate new ideas to draw audience’s attention
 

Requirements

  • Proven work experience as a Content Associate
  • Hands on experience with MS Office, Adobe Creative Suite
  • Proficient in using Microsoft Office and Google Drive
  • Basic technical knowledge of HTML and web publishing
  • Knowledge of SEO and web traffic metrics
  • Familiarity with social media
  • Excellent writing skills in English and Filipino
  • Excellent attention to detail
  • Excellent organizational and time-management skills
  • Degree in Journalism, Marketing or relevant field
 

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Social Media Manager

We are looking for a talented Social media manager to administer our social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals. 

As a Social media manager, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively. 

Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.

 

Responsibilities 

  • Perform research on current benchmark trends and audience preferences
  • Design and implement social media strategy to align with business goals
  • Set specific objectives and report on ROI
  • Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
  • Monitor SEO and web traffic metrics
  • Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
  • Communicate with followers, respond to queries in a timely manner and monitor customer reviews
  • Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
  • Suggest and implement new features to develop brand awareness, like promotions and competitions
  • Stay up-to-date with current technologies and trends in social media, design tools and applications
 

Requirements 

  • Proven work experience as a Social media manager
  • Hands on experience in content management
  • Excellent copywriting skills
  • Ability to deliver creative content (text, image and video)
  • Solid knowledge of SEO, keyword research and Google Analytics
  • Knowledge of online marketing channels
  • Familiarity with web design
  • Proficient in using Microsoft Office and Google Drive
  • Excellent communication skills
  • Analytical and multitasking skills
  • Excellent attention to detail
  • Excellent organizational and time-management skills
  • Degree in Marketing or relevant field
 

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Merchant Success Associate

We are looking for Merchant Success Associates who are very good in online communication, data entry, and managing relationships with our merchants. He/she must conduct regular coordination with different service providers to populate the site and to ensure that all information is accurate.

 

Responsibilities

  • Source, contact, and coordinate with different travel-related service providers/stakeholders to increase platform inventory and generate leads for sales
  • Monitor user demands, partners’ sales performance, and price margin health
  • Ensure all information and data are accurate and updated
  • Manage day-to-day communication with partners
  • Trigger campaigns and promotions based on sales performance, events, and site traffic
  • Coordinate between Explora.ph and partners
  • Be updated on newest travel trends and experiences that could be used to further the business
 

Requirements

  • Strong analytical and planning skills; can see possibilities and create reports using data
  • Good communication and presentation skills
  • Excellent problem-solving skills
  • At least 1 year work experience in merchant/partner relations or administration
  • Great attention to detail
  • Excellent organizational and time-management skills
  • Fluency in other major Philippine languages (Cebuano, Hiligaynon, Ilocano, etc.) is an advantage
  • Proficient in using Microsoft Office and Google Drive
  • E-commerce background is a plus
  • Willing to travel around the Philippines extensively
  • Degree in Marketing, Business Management, or relevant field
 

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Regional Manager

We are looking for a high-performing Regional Managers to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those plans to the upper management.

 

Responsibilities

  • Achieve growth and hit sales targets by successfully managing the sales team
  • Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
  • Objectives setting, coaching and performance monitoring of sales representatives and partner merchants
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
  • Present sales, revenue and expenses reports and realistic forecasts to the management team
  • Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements

  • Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets preferably in the Travel/Tourism Industry
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Proven ability to drive the sales process from plan to close
  • Fluency in other major Philippine languages (Cebuano, Hiligaynon, Ilocano, etc.) is an advantage
  • Strong business sense and industry expertise
  • Excellent organizational and time-management skills
  • Excellent mentoring, coaching and people management skills
  • BS/MS degree in business administration or a related field

 

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Customer Service Manager 

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

 

Responsibilities

  • Improve customer service experience, create engaged customers and facilitate organic growth
  • Take ownership of customers’ issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyze statistics and compile accurate reports
  • Mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
  • Keep ahead of industry’s developments and apply best practices to areas of improvement
  • Control resources and utilize assets to achieve qualitative and quantitative targets
  • Adhere to and manage the approved budget
  • Maintain an orderly workflow according to priorities
 

Requirements

  • Minimum of 3-year experience as a Customer Service Manager
  • Experience in providing excellent customer service support
  • Excellent knowledge of management methods and techniques
  • High proficiency in English and Filipino
  • Fluency in other major Philippine languages (Cebuano, Hiligaynon, Ilocano, etc.) is an advantage
  • Working knowledge of customer service software, databases and tools
  • Awareness of industry’s latest technology trends and applications
  • Ability to think strategically and to lead
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation
  • Degree in Business Administration, Psychology, or related field
 

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Senior Accountant

We are looking for an experienced Senior accountant to oversee general accounting operations by controlling and verifying our financial transactions.

Senior accountant responsibilities include reconciling account balances and bank statements, maintaining general ledger and preparing month-end close procedures. A successful Senior accountant combines excellent analytical skills with a thorough knowledge of accounting principles to analyze financial reports and forecasts. The ideal candidate has also experience collaborating and/or managing a team of accountants and junior accountants.

Senior accountant duties also include ensuring accuracy and effectiveness in all of our accounting tasks.

 

Responsibilities

  • Verify, allocate, post and reconcile accounts payable and receivable
  • Manage payouts of partner Merchants
  • Produce error-free accounting reports and present their results
  • Analyze financial information and summarize financial status
  • Spot errors and suggest ways to improve efficiency and spending
  • Provide technical support and advice on Management accountant
  • Review and recommend modifications to accounting systems and procedures
  • Manage accounting assistants and bookkeepers
  • Participate in financial standards setting and in forecast process
  • Provide input into department’s goal setting process
  • Prepare financial statements and produce budget according to schedule
  • Assist with tax audits and tax returns
  • Direct internal and external audits to ensure compliance
  • Plan, assign and review staff’s work
  • Support month-end and year-end close process
  • Develop and document business processes and accounting policies to maintain and strengthen internal controls
  • Ensure compliance with GAAP principles
  • Liaise with our Financial Consultant to improve financial procedures
 

Requirements

  • Proven experience as a financial controller, accounting supervisor, chief or senior accountant
  • Thorough knowledge of basic accounting procedures
  • In-depth understanding of Generally Accepted Accounting Principles (GAAP)
  • Awareness of business trends
  • Familiarity with financial accounting statements
  • Experience with general ledger functions and the month-end/year-end close process
  • Hands-on experience with accounting software packages, like FreshBooks and QuickBooks
  • Advanced MS Excel skills including Vlookups and pivot tables
  • Accuracy and attention to detail
  • Aptitude for numbers and quantitative skills
  • BS degree in Accounting, Finance or relevant
  • Relevant certification (e.g. CMA or CPA) will be preferred

 

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SEO Specialist

We are looking for an SEO/SEM expert to manage all search engine optimization and marketing activities.

You will be responsible for managing all SEO activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks. You will also manage all SEM campaigns on Google, Yahoo and Bing in order to maximize ROI.

 

Responsibilities

  • Execute tests, collect and analyze data, identify trends and insights in order to achieve maximum ROI in paid search campaigns
  • Track, report, and analyze website analytics and PPC initiatives and campaigns
  • Manage campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies.
  • Optimize copy and landing pages for search engine marketing
  • Perform ongoing keyword discovery, expansion and optimization
  • Research and implement search engine optimization recommendations
  • Research and analyze competitor advertising links
  • Develop and implement link building strategy
  • Work with the development team to ensure SEO best practices are properly implemented on newly developed code
  • Work with editorial and marketing teams to drive SEO in content creation and content programming
  • Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

Requirements

  • Proven SEO experience
  • Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.
  • Solid understanding of performance marketing, conversion, and online customer acquisition
  • In-depth experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends, Similarweb)
  • Experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite)
  • Experience with A/B and multivariate experiments
  • Working knowledge of HTML, CSS, and JavaScript development and constraints
  • Up-to-date with the latest trends and best practices in SEO and SEM
  • BS/MS degree in a quantitative, test-driven field

 

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Junior Web Developer

Responsibilities

  • Defines site objectives by analyzing user requirements; envisioning system features and functionality.
  • Designs and develops user interfaces to Internet/intranet applications by setting expectations and features priorities throughout development life cycle; determining design methodologies and tool sets; completing programming using languages and software products; designing and conducting tests.
  • Recommends system solutions by comparing advantages and disadvantages of custom development and purchase alternatives.
    Integrates applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information servers.
  • Creates multimedia applications by using authoring tools.
  • Completes applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms.
    Supports users by developing documentation and assistance tools.
  • Updates job knowledge by researching new internet/intranet technologies and software products; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Supports and develops web application developers by providing advice, coaching and educational opportunities.
 

Requirements

  • Degree in Computer Science or equivalent work experience.
  • 3+ years hands-on experience (or equivalent) creating data-driven web applications. Excellent troubleshooting, debugging and code/query optimization skills.
  • Proficiency with command-line Linux environments.
  • Experience with object-oriented application design and development.
  • Experience working with server-side MVC application frameworks (e.g. Laravel, Code Igniter).
 

Preferred Skills

  • Experience with PHP, MySQL, HTML/JavaScript/CSS.
  • Experience with modern front-end development frameworks such as Sass, Less, Backbone.js, AngularJS, etc.
  • Experience with unit testing frameworks
  • Experience leading small project teams of 1-2 developers

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Front-end Developer 

We are looking for a qualified Front-end developer to join our IT team. You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications. 

If you’re interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design. Ultimately, you should be able to create a functional and attractive digital environment for our company, ensuring great user experience.

 

Responsibilities

  • Develop new user-facing features
  • Design mobile-based features
  • Build reusable code and libraries for future use
  • Ensure the technical feasibility of UI/UX designs
  • Optimize application for maximum speed and scalability
  • Collaborate with back-end developers, web designers, team members and other stakeholders to improve usability
  • Get feedback from, and build solutions for, users and customers
  • Write functional requirement documents and guides
  • Create quality mockups and prototypes
  • Assure that all user input is validated before submitting to back-end
  • Collaborate with other team members and stakeholders
  • Help back-end developers with coding and troubleshooting
  • Ensure high quality graphic standards and brand consistency
  • Stay up-to-date on emerging technologies

 

Requirements

  • Proven work experience as a front-end developer
  • Hands on experience with markup languages
  • Experience with JavaScript, CSS and jQuery
  • Familiarity with browser testing and debugging
  • In-depth understanding of the entire web development process (design, development and deployment)
  • Understanding of layout aesthetics
  • Knowledge of SEO principles
  • Familiarity with software like Adobe Suite, Photoshop and content management systems
  • An ability to perform well in a fast-paced environment
  • Excellent analytical and multitasking skills
  • BSc degree in Computer Science or relevant field
  • Fresh graduates with strong portfolio may apply
 

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Intern

You may opt to choose between a 24-hour or 40-hour work week. Interns get to learn about the Philippine travel industry and can get a chance to travel if you display exceptional discipline and workmanship.  The Internship Program is available in the following teams:

  • Content
  • Marketing
  • Engineering

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